Euro Assessment

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ISO 9001 Certification | Quality Management System

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

Our approach to customer experience is comprehensive and data-driven. We begin by assessing your current customer touchpoints, identifying areas for improvement, and using insights to develop strategies that meet your customers’ evolving needs. From optimizing digital platforms.

BENEFITS OF A CERTIFIED ISO 9001

You have objective proof that your organization attaches great importance to quality and that you have it checked regularly by an independent party. This commitment increases confidence in your organization.

Frequently asked questions

Now that I have selected Euro Assessments, who will be my contact?

In the short term, you may continue to work with the Client Relations Manager who has been assisting you through the selection process. However, for audit-related information, your primary contact, and the person best equipped to help you will be your assigned lead auditor.

What issues will my auditor be able to help me with?

All of my audit scheduling. | reviewing my documents prior to the Certification Audit. | Coordinating and conducting my Certification Audit. | Interpretations on my quality management system standard.

What will my assigned lead auditor want to know when he/she makes initial contact with me?

Your assigned lead auditor will want to discuss your expected timing for the required certification activities such as document review and the initial assessment. He/she will need to know if you have elected to have a pre-assessment.

If I am not sure when I want to schedule an auditing activity such as the document review or initial assessment how much notice does my assigned auditor need?

Your assigned lead auditor could be “booked” as far ahead as 3 to6 months or more. It is a good idea to “reserve” time on their schedule that is realistic and achievable. Should you cancel a scheduled time without ample notice, your assigned lead auditor may or may not be able to accommodate your needs. In that case, another lead auditor may be assigned to your account.

What steps are there in the certification process?

There are 3 basic steps to a certification process and they are: ✓ Document review. ✓ Initial Assessment. ✓ Certification Panel Review of recommendation.

When will I receive a certificate?

Once the recommendation is accepted by the Certification Panel team you could expect your formal certificates in about 7 to 12 working days, which is approximately 2 weeks from the initial audit.